IT Process Designer/Workflow designer (EU Institution) - hybrid in Poland

Who are we?

KEYES is a dynamic global organization that takes pride in being the trusted partner of EU Institutions. With strong commitment to excellence and a 30-years track record of delivering high-quality solutions, we are dedicated to supporting the growth and success of our clients. Our Mission is to help our clients keep up with the challenges of digital transformation by providing the right talent at the right time for the right job. To this end, we are constantly looking for talented professionals who are interested in working on challenging international projects and able to deliver high-quality results within multicultural environments. Our services include (but are not limited to) modernization of solutions, digital workspaces, cloud technologies and IT security. Our Headquarters are in Brussels and we have active accounts and offices across Europe (i.e. Luxembourg, Amsterdam, Athens, Stockholm, Geneva).

Is this YOU?

For our customer based in Warsaw, Poland - an European Institution, we are looking for an IT Process Designer/Workflow Designer based in Poland to join a long-term mission in the area of cybersecurity, public sector and law enforcement. You will play a key role in managing business architecture, guiding solution designs, and fostering collaboration among business architects and project teams to ensure coherence with the customer’s long-term vision.

Please note that the role requires 80-100% hybrid presence at the client’s headquarters in Warsaw, meaning that being based 2-3 hours by ground transportation from Warsaw will be required.

More specifically, you will be responsible for…

• Designing, validating, and testing IT business processes for achieving business process excellence

• Taking a holistic approach in the planning and managing of a continuous improvements of business processes

• Generating and maintaining process documentation

• Coaching users on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes Collaborating with owners of end-to-end processes to continually seek out process improvements

• Implementing performance monitoring for IT business processes

• Other specific duties as assigned by the client’s ICT SCSMT team leader.

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Are you the perfect match?

• University degree (BSc/MSc)

• At least 3 years (full time) experience in IT processes designing and business analysis

• At least 10 IT processes designed and 5 IT processes improved

• Good knowledge of information systems matters

• Good knowledge of large organisation administrative IT business processes

• Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model etc.) Practical knowledge of a business architecture and its elements

• Practical expertize in requirements elicitation and analysis

• Experience in using systems modelling tools like Enterprise Architect or others

• Possess good knowledge of UML or BPMN

• Familiarity with project management approaches, tools and phases of the project lifecycle

• Excellent communication skills (in written and verbal communication)

• Very strong sense of responsibility

• Accuracy and attention to details

• Very good organizational skills

• Very good reporting skills

• Supportive and helpful personality with co-operative and service oriented attitude

• Forward looking with a holistic approach

• High level of motivation and initiative.