Account Manager & Business Developer

JOIN KEYES AS

ACCOUNT MANAGER & BUSINESS DEVELOPER

ABOUT US

KEYES delivers integrated digital solutions through a unique ecosystem with seven areas of expertise: Infrastructure & Cloud, Cybersecurity, Data & AI, Business Software, Mainframe, Advisory and Staffing. Together, these capabilities help organisations of all sizes transform, perform and grow their responsibly.

As a trusted partner in the digital ecosystem, KEYES supports both private and public organisations in addressing their strategic challenges. We design and deliver end-to-end solutions that drive performance, agility and resilience.

At KEYES, our people collaborate across areas of expertise, contribute to impactful projects and help shape the digital future.

More information : www.keyes.eu

ABOUT THE MISSION

In this role, you will play a key part in driving KEYES’ business growth, with two main responsibilities: developing an existing customer portfolio and winning new accounts and markets.

You will be responsible for building and nurturing long-term business relationships with both SMEs and large organisations across a wide range of industries.

YOUR MAIN RESPONSIBILITIES :

— Identifying and prospecting new accounts to expand our presence in the Belgian market and unlock new business opportunities.

— Managing a portfolio of existing customers and prospects across the SME, Mid-Market, Enterprise and Public sectors, in line with your assigned scope.

— Acting as the customer’s main commercial contact and serving as their Single Point of Contact throughout the relationship.

— Understanding and analysing customers’ business and IT challenges, particularly in infrastructure, cloud, cybersecurity, data and applications.

— Identifying, developing and converting cross-selling and upselling opportunities across our entire portfolio of solutions and services.

— Managing the end-to-end sales cycle, from needs discovery and qualification through to proposal development, negotiation and closing.

— Developing high-value commercial proposals in close collaboration with our Solution Sales teams and technical experts.

— Building trusted, long-term customer relationships through regular follow-ups, ensuring customer satisfaction and loyalty.

— Ensuring the quality and accuracy of sales data in the CRM, particularly regarding accounts, opportunities, pipeline and forecasts.

— Actively contributing to the management of sales activities through pipeline reviews, sales meetings and targeted prospecting and business development initiatives (Calling Days, sales campaigns, etc.).

EXPECTED RESULTS :

— Revenue and margin growth across the assigned customer portfolio.

— A qualified, realistic and up-to-date sales pipeline in the CRM.

— Relevant commercial proposals aligned with customer needs and company objectives.

— Growth and retention of existing accounts.

— Reliable, up-to-date sales reporting in the CRM, covering pipeline, forecasts, activities, risks and opportunities.

— Account plans and development strategies for high-potential and strategic customers.

— Qualified NETADD opportunities generating margin and recurring revenue.

YOUR PROFILE :

— Proven experience in Account Management, Business Development or B2B Sales.

— A strong appetite for winning new business and prospecting.

— Ability to build and maintain business relationships with stakeholders at all levels, including decision-makers.

— Strong sales, negotiation and closing skills.

— Ability to sell solutions and services, not just products.

— Ability to manage complex, high-value sales cycles.

— An entrepreneurial mindset, with the autonomy to identify and create business opportunities.

— Results-driven, with a strong focus on revenue, pipeline management and business development.

— Ability to manage both SME customers and large enterprise accounts.

Technical skills:

— A good understanding of business challenges and the ability to engage with both business and IT stakeholders.

— Ability to quickly understand an industry, its challenges and its commercial potential, particularly in areas such as infrastructure, private/public cloud, data centres, security and networking.

— Understanding of business applications and the related challenges of ERP, CRM, data and BI solutions.

Tools:

— Good command of CRM tools, ideally Microsoft Dynamics 365.

— Proficiency in Microsoft 365 tools, including Teams, Outlook, PowerPoint and Excel.

Languages:

— French: fluent, both spoken and written.

— English and/or Dutch: able to communicate with customers and partners.

WHAT WE OFFER :

Do you recognise yourself in this description?

Don't wait — apply now ! Our Talent Acquisition team will get back to you shortly to discuss your experience, career path and aspirations.

What if the mission isn’t an exact match for you ? Explore all our opportunities: Find my job or submit a spontaneous application.

OUR RECRUITMENT PROCESS :

We have designed a simple, transparent and efficient recruitment process to help you discover KEYES, our teams and our projects in the best possible conditions.

KEYES  •  Unlock the change. Envision the future.  •  www.keyes.eu  •  Find us on LinkedIn

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